The offering X has not been previously registered

[emepetres]

When trying to checkout and order, we are now receiving this error message: The offering X has not been previously registered. -> MSO4SC/MSOPortal#126

Any hint on what could be happening? This was working a couple of weeks ago, no modifications on the setup (using develop version & docker compose).

The proxy log (charging, apis or database containers doesn't show any error):

2018-07-06 09:15:56.161  - INFO: TMF - 424efdd7-f4d3-4324-a8c9-a92e953b628b - ::ffff:79.156.187.115 - 21b177ff-a8a6-480b-881c-df26f411b7f1 - POST: /DSProductOrdering/api/productOrdering/v2/productOrder - Pre-Validation (DSProductOrdering): OK
2018-07-06 09:15:56.568  - INFO: Server - 81ef0a53-68ee-4051-993e-abe0ea784727 - ::ffff:172.18.0.7 - Anonymous - GET: /DSProductCatalog/api/catalogManagement/v2/catalog/4/productOffering/7 - request without authentication
2018-07-06 09:15:56.572  - INFO: TMF - 81ef0a53-68ee-4051-993e-abe0ea784727 - ::ffff:172.18.0.7 - Anonymous - GET: /DSProductCatalog/api/catalogManagement/v2/catalog/4/productOffering/7 - Pre-Validation (DSProductCatalog): OK
2018-07-06 09:15:56.620  - INFO: TMF - 81ef0a53-68ee-4051-993e-abe0ea784727 - ::ffff:172.18.0.7 - Anonymous - GET: /DSProductCatalog/api/catalogManagement/v2/catalog/4/productOffering/7 - Post-Validation (DSProductCatalog): OK
2018-07-06 09:15:56.626  - INFO: Server - 81ef0a53-68ee-4051-993e-abe0ea784727 - ::ffff:172.18.0.7 - Anonymous - GET: /DSProductCatalog/api/catalogManagement/v2/catalog/4/productOffering/7 - Status: 200
2018-07-06 09:15:56.793  - WARN: TMF - 424efdd7-f4d3-4324-a8c9-a92e953b628b - ::ffff:79.156.187.115 - 21b177ff-a8a6-480b-881c-df26f411b7f1 - POST: /DSProductOrdering/api/productOrdering/v2/productOrder - Post-Validation (DSProductOrdering): The offering 7 has not been previously registered
2018-07-06 09:15:56.798  - WARN: Server - 424efdd7-f4d3-4324-a8c9-a92e953b628b - ::ffff:79.156.187.115 - 21b177ff-a8a6-480b-881c-df26f411b7f1 - POST: /DSProductOrdering/api/productOrdering/v2/productOrder - Status: 400

[fdelavega]

That error means that the charging backend component (the one who process payments and manages digital assets, etc) do not have the offering reference. This reference is created during offering creation as part of the validation process.

Did you reset the MongoDB database of the charging? It seems that the information of the different databases is not syncronized

[fdelavega]

I am closing this one as we fixed the deployment problem offline